Terms of service

Terms of Service

Welcome to HopsyHop Playtime SA.

These Terms of Service ("Terms") govern your use of our website and the purchase of products from HopsyHop Playtime SA, legally trading as Karla Pieters trading as HopsyHop Playtime SA. By accessing our website or placing an order, you agree to these Terms.

1. Business Information

Trading Name: HopsyHop Playtime SA
Legal Trading Name: Karla Pieters trading as HopsyHop Playtime SA

Email: hopsyhopplaytimesa@outlook.com

2. Eligibility

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian to use this website and make purchases.

3. Products

We strive to ensure that all product descriptions, images, and prices are accurate. However, we do not guarantee that all information is free from errors.

Product colours may vary slightly depending on your screen settings and device.

We reserve the right to discontinue or modify products without prior notice.

4. Pricing

All prices displayed on our website are listed in South African Rand (ZAR).

We reserve the right to change prices at any time without prior notice. Any price changes will not affect orders that have already been confirmed.

5. Orders

When you place an order, you agree that:

  • All information provided is accurate and complete.

  • You are authorised to use the selected payment method.

  • Your order is subject to acceptance and availability.

We reserve the right to cancel or refuse any order if fraud, pricing errors, or other issues are suspected.

6. Payment

Payments are processed securely through trusted third-party payment providers.

HopsyHop Playtime SA does not store your full payment card details.

7. Shipping

Shipping times are estimates only.

Although we work with reliable courier partners, we cannot guarantee delivery dates and are not responsible for delays caused by couriers, weather, public holidays, or circumstances beyond our control.

Please refer to our Shipping Policy for full details.

8. Returns & Refunds

Returns and refunds are handled in accordance with our Refund & Return Policy.

Please read that policy before making a purchase.

9. Intellectual Property

All content on this website, including:

  • Logos

  • Images

  • Product descriptions

  • Graphics

  • Text

  • Branding

is the property of HopsyHop Playtime SA or its licensors and may not be copied, reproduced, or used without prior written permission.

10. Limitation of Liability

To the fullest extent permitted by South African law, HopsyHop Playtime SA shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the product purchased.

Nothing in these Terms limits any rights you may have under the South African Consumer Protection Act.

11. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Governing Law

These Terms of Service are governed by the laws of the Republic of South Africa.

Any disputes arising from these Terms shall be subject to the jurisdiction of the South African courts.

13. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Any changes will become effective immediately upon being published on this website.

14. Contact Information

If you have any questions regarding these Terms of Service, please contact:

HopsyHop Playtime SA
Legal Trading Name: Karla Pieters trading as HopsyHop Playtime SA
Email: hopsyhopplaytimesa@outlook.com